nova77 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your own information.
Every byte of data transmitted between your device and nova77's servers is encrypted with bank-grade 256-bit SSL technology. Your credentials, financial details, and personal records are never exposed in transit.
You retain full rights over your personal data. You may request access, correction, or deletion of your information at any time. We honor all verified data requests within 10 business days.
nova77 never sells your personal data to third parties. Information is shared only with essential service providers under strict contractual data protection obligations, and only to the extent necessary to operate the platform.
All player data is stored on secured, access-controlled servers with regular penetration testing and security audits. Sensitive financial data is tokenized and never stored in plain text.
All marketing communications from nova77 include a clearly labeled unsubscribe option. You can opt out of promotional emails and SMS notifications at any time through your account settings or by contacting support.
nova77's data practices are aligned with internationally recognized privacy standards. We implement data minimization, purpose limitation, and storage limitation principles across all player data handling activities.
Scope of this Policy: This Privacy Policy applies to all personal data collected and processed by nova77 in connection with your use of the nova77 platform at https://nova77.cam, including all associated services, customer support channels, and marketing communications. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy.
The following definitions apply throughout this Privacy Policy:
nova77 collects only the categories of Personal Data that are necessary to deliver our services safely, legally, and effectively. The following table summarizes the categories of data we collect:
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Registration & KYC |
| Contact Data | Email address, phone number, residential address in Indonesia | Registration |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri), e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposits & Withdrawals |
| KYC Documents | National ID (KTP), proof of address, selfie with ID | KYC Verification |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatic (all sessions) |
| Behavioral Data | Pages visited, games played, bet amounts, session duration | Automatic (platform usage) |
| Communications Data | Live chat transcripts, support emails, WhatsApp messages to our team | Support interactions |
| Marketing Preferences | Email/SMS opt-in status, preferred game categories, promotional interaction history | Account settings & behavior |
We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless explicitly required by a responsible gaming assessment you have voluntarily initiated.
nova77 collects Personal Data through the following methods:
You provide data directly when you: register an account on the Platform; complete KYC verification; make a deposit or withdrawal; contact our support team via live chat or email; respond to a promotion or survey; or update your account settings.
Technical and behavioral data is collected automatically each time you access the Platform through the use of server logs, session tracking tools, and first-party cookies. This data allows us to ensure platform stability, detect unauthorized access, and analyze usage patterns to improve our services.
We may receive supplementary data from trusted third-party partners in the following circumstances:
nova77 processes your Personal Data for the following clearly defined purposes:
nova77 processes Personal Data on the following legal bases under applicable international data protection frameworks:
nova77 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We share Personal Data only in the following limited circumstances:
We engage trusted third-party Data Processors to support our operations, including payment gateway operators, KYC verification providers, fraud detection services, cloud hosting providers, customer support platforms, and email delivery services. Each service provider is bound by a data processing agreement that prohibits unauthorized use of your data and requires them to implement appropriate technical and organizational security measures.
To deliver gaming content on the Platform — including games from Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft — a limited set of non-financial account data (such as your Player ID, username, and session token) is transmitted to the relevant game provider's servers. Game providers are contractually prohibited from using this data for any purpose other than game session delivery.
nova77 may disclose Personal Data to law enforcement agencies, regulatory authorities, or other competent bodies when required to do so by applicable law, court order, or lawful governmental request. In such cases, we disclose only the minimum data necessary to fulfill the legal obligation and, where permitted, will notify you of the disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or part of nova77's business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data under the new entity prior to the transfer taking effect.
⚠️ No Sale of Data: nova77 strictly prohibits the sale or commercial transfer of individual player data to advertising networks, data brokers, or any other third party for independent commercial exploitation. Your data is processed solely in connection with the services described in this Policy.
nova77 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Legal obligation / AML compliance |
| Financial Transaction Records | 7 years from the date of transaction | International financial regulation |
| KYC Documents | 5 years after account closure or last transaction | AML / KYC regulatory requirement |
| Support Communications | 3 years from the date of interaction | Legitimate interest / dispute resolution |
| Technical & Log Data | 13 months from the date of collection | Security & fraud prevention |
| Marketing Preference Data | Until opt-out or account closure | Consent |
| Self-Exclusion Records | Indefinitely (permanent record) | Responsible gaming obligation |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents re-identification. Anonymized, aggregated data may be retained indefinitely for analytical and reporting purposes, as it no longer constitutes Personal Data.
nova77 uses cookies and similar tracking technologies to enable essential Platform functionality, remember your preferences, and collect anonymous analytics data. The following categories of cookies are used on the Platform:
You may manage your cookie preferences through your browser settings. Disabling all cookies may impair Platform functionality. For specific cookie consent management, use the preference controls available within your nova77 account settings panel.
nova77 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While nova77 implements robust technical safeguards, you share responsibility for your account security. Use a strong, unique password, do not share your credentials with any third party, and log out of your account after each session — especially on shared or public devices. If you suspect unauthorized access to your account, contact nova77 support immediately via live chat.
As a Player on nova77, you hold the following rights in relation to your Personal Data. To exercise any of these rights, contact our support team as described in Clause 14:
All rights requests will be assessed and responded to within 10 business days. nova77 reserves the right to verify your identity before acting on any rights request to prevent unauthorized disclosure of Personal Data.
The nova77 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect or process Personal Data from individuals under the age of 21. All accounts are subject to age verification during the registration process and again during KYC verification.
If nova77 becomes aware that Personal Data has been collected from a person under the age of 21 — whether through a misrepresentation at registration or through a subsequent KYC review — the account will be immediately suspended, all funds will be frozen pending investigation, and all Personal Data associated with that account will be permanently deleted upon completion of any mandatory reporting obligations.
If you are a parent or guardian and believe that a minor in your care has accessed or registered on the nova77 Platform without your knowledge, please contact our support team immediately at [email protected] (plain text — not a link).
nova77 operates on an internationally distributed server infrastructure. As a result, your Personal Data may be transferred to and stored on servers located outside of Indonesia. In all such cases, nova77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to, or exceeding, international best practices. These safeguards include:
By using the nova77 Platform, you acknowledge and agree to the transfer of your Personal Data to servers and processors located outside Indonesia, subject to the safeguards described above.
nova77 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the "Last Updated" date displayed at the top of this page will be revised accordingly. Where changes are material — for example, where they affect the categories of data we collect, the purposes for which we use it, or your rights — we will notify you via a prominent notice on the Platform upon your next login.
Your continued use of the nova77 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any revised version of this Policy, you should cease using the Platform and request account closure as described in the Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed of how nova77 protects your data. All previous versions of this Policy are archived and available on request from our support team.
If you have any questions about this Privacy Policy, wish to exercise any of your rights described in Clause 10, or have a concern about how nova77 has handled your Personal Data, please contact our Data Protection team using the following channels:
If you are not satisfied with nova77's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or seek independent legal advice regarding your rights.
For related legal documentation, please review our Terms & Conditions, our Responsible Gaming policy, or visit our FAQ page for quick answers to common questions.
Have questions about how nova77 handles your data? Our support team is available around the clock. You can also explore our full Terms & Conditions or visit the FAQ for quick answers about account management and security.